Many sell equipment. We make sure it works.
Four services cover the entire lifecycle of the technology environment — from independent audit to daily accountability for uptime.
Equipment maintenance and repair — Integronix Care
A systems-uptime contract for the site's technology systems: scheduled maintenance, remote diagnostics, SLA-based engineer dispatch, and reporting — including equipment we did not install.
- Standard tier: 2 scheduled maintenance visits per year, remote diagnostics, engineer dispatch within 48 hours, annual systems-condition report
- Priority tier: 4 scheduled maintenance visits per year, dispatch within 8 hours, equipment-condition telemetry, basic loaner-equipment pool, annual report with an upgrade plan
- Mission-Critical tier: SLA for system availability, response within 4 hours, 24/7 duty line, extended loaner-equipment pool, quarterly reports to management
- Genuine consumables and documented service history for every site
- Written liability boundaries per the Object Passport; exact cost — after the site survey
Audit and site survey — Integronix Standard
An independent survey of installed systems: we identify weak points, record the actual condition, and formulate requirements — yours or for a tender.
- Engineering survey of system composition and condition within 1–3 days, even if the equipment was installed by others
- Preparation of tender and technical specifications tailored to the client's requirements
- Technical supervision of installation work by third-party contractors
- System acceptance with a protocol and initial recommendations
- Engagement of specialized experts for complex cases
Engineering design
An engineering design of the technological environment: equipment specification, room ergonomics, and a visualization of the solution presented to the client's management.
- Working through the site, room, existing systems, and data-flow requirements
- Specification of equipment and the engineering layers of the solution
- Ergonomics and parameters calculated for real operating conditions, not taken from a catalog
- Visualization and concept of the solution before the contract
- Presentation of the project to management and agreement on scope boundaries
Project-based equipment supply
Curated selection and supply of equipment for a specific project from a vetted manufacturer catalog — we select and supply per project, without being tied to a single vendor.
- Selecting models to fit project requirements from the curated catalog
- Supply matched to the project specification and installation schedule
- Selecting manufacturers to fit the task, including LED solutions (e.g., Unilumin, Panasonic) for video walls
- Agreeing the equipment set and timelines with the client
- Handover of equipment with the list recorded in the Object Passport
Installation and commissioning
Installation and commissioning work handed over by protocol — in stages, without stopping site operations.
- Equipment installation per the project, in stages without stopping processes when needed
- Commissioning, configuration of integrations and operating scenarios
- Staff and shift training on real-world scenarios
- Handover of systems under an acceptance protocol
- Transitioning the site to a Care service contract after commissioning
Object Passport (QR)
Digital Object Passport with QR access: equipment list, weak points, service history, and liability boundaries in one document.
- Recording the list of installed equipment and its condition
- Noting weak points and initial recommendations
- Documented history of maintenance, diagnostics, and site visits
- QR access to up-to-date site data
- Basis for the Care contract and a further upgrade plan
Situation centers and video walls
Turnkey situation and operations centers: LED video wall, data flows, operator ergonomics, and scenario software — four engineering layers in one contract.
- Video wall: LED canvas matched to room geometry and operator distance, pixel-pitch and brightness calculated from the floor plan
- Data flows: consolidating video, events, and engineering-systems telemetry into a single field with redundant routes
- Operator ergonomics: consoles, acoustics, lighting, and sightlines for an 8–12-hour shift
- Scenarios and software: layouts for normal mode, incident, and meeting, an incident log, and shift training
- Digital Object Passport and Mission-Critical-tier service after commissioning
Smart residences — Tech Concierge
A technical concierge for villas, penthouses, and family offices: smart home, engineering systems, and multiroom audio under one phone number.
- A single point of responsibility for the residence's technology systems
- Smart home, engineering systems, and multiroom audio through a single point of contact
- Selection and supply of equipment for the residence project
- Scheduled maintenance and prompt callout on request
- A customized service schedule tailored to the owner's lifestyle
A life cycle under one responsibility
Standard identifies weak points and formulates requirements — yours or for a tender.
We select from the curated catalog, supply, install, and hand over by protocol.
Care keeps systems running: maintenance, diagnostics, SLA-based callout.
The annual report becomes an upgrade plan — the cycle starts again.